Privacy Policy

1. Introduction

Welcome to Pammas. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Payment information for our services
• English proficiency level and learning goals (for English lesson services)
• Project requirements and business information (for web development services)
• Communication records and support requests

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and delivering our English lesson and web development services
• Processing payments and managing your account
• Communicating with you about our services
• Improving our website and services
• Complying with legal obligations
• Marketing our services (with your consent)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our website
• Preference cookies: Remember your settings and preferences

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your personal data
• Withdrawal of consent: Withdraw consent at any time

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@pammas.com
• Through our support form